Available · Brisbane → Global
Operations & People Leader

ZAIDHASSONEH.

Zaid Hassoneh
Currently leading
Global Op-Ex & Analytics
Baxter International
Years
20+
Brisbane · QLD

Shop floor to senior leadership. Hands-on, approachable, data-led — bringing clarity to complex, regulated environments for over two decades.

$50M+
Recovered
AUD
$220M
Greenfield
USD build
13×
Sites led
~300+ each
At a glance

A leader shaped by scale, regulation and the floor itself.

A snapshot of where Zaid has worked, what he has led, and the operating style that follows him from shop floor to senior leadership.

Industries

  • Pharmaceuticals — cleanroom & cytotoxic compounding
  • Glass packaging — Beverage & FMCG
  • Industrial analytics — manufacturing, construction, robotics, education, hospitality, workforce

Roles

  • Technical specialist
  • Frontline & continuous improvement
  • Plant management
  • Operations & analytics leadership

Geography & scope

  • Australia · South East Asia · USA
  • Single-site and multi-site global operations

Scale & complexity

  • $220M USD greenfield company start-up
  • State-of-the-art manufacturing
  • 300+ staff per site across 13 sites
  • ~$20M annual P&L per site
  • High-SKU changeover across legacy & modern facilities

Operating style

  • Calm, visible leadership
  • Collaborative — values input at all levels
  • Low-ego, solutions-focused thinking
  • Clear expectations
  • Simple data people actually use
Career impact · 01

Sustained operational improvement — measured in millions, earned on the floor.

Across regulated, high-volume, asset-intensive environments where a single percentage point can be worth millions — these are the outcomes Zaid’s teams have delivered.

Enterprise & financial impact
$0M+
AUD sustainable recovery delivered across plant, regional and global mandates.
$0M
USD greenfield company start-up — state-of-the-art glass packaging facility, USA.
$0.0M
AUD delivered via OEE correction — adopted Australia-wide.
02 · Plant performance
Adopted AU-wide

OEE corrected
+24.6 percentage points.

Before
68.9%
After
93.5%
03 · Stability & quality
Practical visibility, not reporting burden

What got reduced.

62%
Defects · $24.6M AUD
65%
Overtime · $1.7M AUD
42%
Absenteeism · $860K AUD
Experience

Two decades. Three companies. One direction — up, and never out of touch with the floor.

Baxter International Inc.

2023 – Present
Global · Australia / New Zealand origin

Global Operational Excellence & Analytics Lead

Global · 2024 – Present
  • Lead operational excellence and analytics capability across regulated manufacturing and compounding environments.
  • Introduced practical, role-based performance views that surface issues early without creating reporting burden.
  • Partner with operations, quality and site leadership to remove noise and improve decision quality at the point of work.
  • Influence performance and workforce outcomes globally without direct authority — capability, trust, alignment.

Senior Operational Excellence — Strategic Transformation & Innovation

Foundational role · ANZ · 2023 – 2024
  • Introduced data-led operating rhythms that improved decision quality while maintaining GMP and safety standards.
  • Supported site leaders through complex change with a focus on capability building, not top-down control.

Arglass Yamamura

2019 – 2022
United States

Vice President — Operations

USA · 2020 – 2022
  • Executive lead for operations during a $220M USD greenfield company start-up — a state-of-the-art glass packaging facility.
  • Established the full operating system from first principles: safety, quality, production readiness, maintenance, performance cadence.
  • Built the organisation and leadership structure — hiring and onboarding at scale while maintaining operational control.
  • Stabilised high-SKU, high-changeover production in an asset-intensive, continuous manufacturing environment.

Senior Plant Engineer / Head of Continuous Improvement

Foundational role · USA · 2019 – 2020
  • Led construction-phase operations, equipment specification & procurement, commissioning and transition to steady-state.
  • Established core SOPs, training frameworks and early problem-solving capability — hands-on with vendors, engineers and operators.

O-I Glass

2005 – 2020
Australia & Asia Pacific

Plant Manager / Operations Leadership

AU & APAC · 15-year tenure
  • Led large, unionised glass packaging operations in 24/7, asset-intensive environments.
  • Accountable for safety, quality, cost, delivery and workforce stability across mature, high-volume sites.
  • Delivered sustained operational improvement by addressing core design, system and operating-rhythm constraints.
  • Maintained trust and stability while navigating industrial relations, cost pressure and organisational change.
Progression within O-I Glass9 steps
Production Line Leader
Shift Operations Manager
Manufacturing Process Specialist
Flexible Manufacturing Unit Manager
Job Change Manager
Production Support Manager
Business Intelligence Lead
Continuous Improvement Manager / Total Systems Cost Champion
Plant Manager
How Zaid leads
Uses data to support judgement and accountability — not replace experience.
Calm · Visible · Approachable
Leadership profile

People-first. Data-led. Never out of touch with the floor.

20+ years in regulated, high-volume environments. Progressed from technical, shop-floor roles to plant, regional and GM-level leadership. The way Zaid operates didn't change — just the scope.

01

Brings structure to complex operations

Reduces noise, enabling better decisions where the work happens — not three levels up.

02

Builds capability, not dependence

Ownership at all levels rather than dependence on escalation. People grow under his leadership.

03

Data supports judgement

Practical performance visibility that supplements experience and accountability — never replaces them.

04

Calm and visible on the floor

Low-ego, solutions-focused thinking. Approachable to operators, credible to executives.

Scope of responsibility

Shop floor → Global

Relative scope of accountability over the career — from a single line to operations & analytics across regulated sites globally.

Single lineMulti-siteGlobal
Let’s talk

Bringing clarity to complex operations — wherever they sit.

Open to senior operations, plant, regional and global roles in regulated and asset-intensive manufacturing — and to advisory work where the right pair of eyes and a calmer rhythm would help.